Air Freight

Northgate Integrated Services Inc. offer air freight services that prioritize promptness, security, and reliability, providing our clients with peace of mind and confidence in their supply chain operations.

Our services are anchored on these outlined principles:

Robust Network of Partnerships: We partner with reputable airlines and air freight carriers to ensure an efficient and timely delivery of your goods. The partners were chosen based on their track records of punctuality, safety, and security.

Advanced Tracking and Monitoring Systems: Our state-of-the-art tracking and monitoring systems allows us to provide real-time visibility into the status of our clients’ shipments. This includes leveraging technologies such as GPS tracking, RFID tags, and secure online portals for clients to track their shipments at every stage of the journey.

Dedicated Customer Support: Our customer support team are available around the clock to assist clients with any inquiries or concerns related to their air shipments. Prompt and proactive communication is key to ensuring a high level of customer satisfaction.

Comprehensive Security Measures: We prioritize the security of our clients’ cargo by implementing stringent security measures throughout the entire transportation process. This includes adherence to international aviation security standards, secure handling procedures, and constant monitoring to prevent unauthorized access or tampering.

Customized Solutions: Recognizing that each client may have unique requirements, we offer customized logistics solutions tailored to their specific needs. This might include expedited shipping options, temperature-controlled transportation for perishable goods, or specialized handling for high-value cargo.

Compliance with Regulations: We ensure full compliance with all relevant regulations and requirements governing air transportation, including customs regulations, import/export restrictions, and hazardous materials handling protocols. Our team stay abreast of any changes or updates to regulatory frameworks to ensure seamless and compliant delivery processes.

Continuous Improvement and Quality Assurance: We regularly review our processes and performance metrics to identify areas for improvement and optimize our service offerings. By conducting regular audits and quality assurance checks, we can maintain the highest standards of service delivery and customer satisfaction.

Transparent Pricing and Billing: We provide transparent pricing structures and billing practices to ensure that our clients understand the costs associated with their air shipments. Clear and accurate invoicing help to build trust and confidence in our services.